Privacy Policy

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Privacy Policy

1. Introduction

This Privacy Policy describes how Fami UK Beauty (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit www.famiukbeauty.com, make a purchase, or interact with our services.

We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

2. Data Controller

Fami UK Beauty is the data controller responsible for your personal data.
Contact: info@famiukbeauty.com

3. Information We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, username, or similar identifier.
Contact Data: Email address, telephone number, billing and shipping address.
Financial Data: Payment information required to process transactions (processed securely via third-party payment providers).
Transaction Data: Details of purchases and order history.
Technical Data: IP address, browser type and version, device information, operating system, and usage data.
Profile Data: Preferences, purchase history, and behavioural data on our website.
Marketing Data: Preferences in receiving marketing communications from us.

4. How We Collect Data

We collect data through:

Direct interactions (e.g. account registration, orders, contact forms)
Automated technologies such as cookies and analytics tools
Third-party service providers (e.g. payment processors, delivery partners)

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Performance of a contract (to process and deliver your orders)
Legal obligation (for tax, accounting, and compliance purposes)
Legitimate interests (to improve services, prevent fraud, and enhance user experience)
Consent (for marketing communications, where applicable)

6. How We Use Your Data

We use your personal data to:

Process and fulfil orders
Manage your account
Provide customer service
Communicate order updates
Send marketing communications (where consent is provided)
Improve website functionality and user experience
Detect and prevent fraudulent activity
Comply with legal obligations

7. Disclosure of Personal Data

We may share your data with:

Service providers (payment processors, logistics companies, IT providers)
Professional advisers (legal, accounting, or regulatory services)
Regulatory authorities where required by law
Third-party advertising and analytics providers (with appropriate safeguards)

We do not sell your personal data.

8. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

11. Your Legal Rights

Under data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing of your data
Object to processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise your rights, contact us at info@famiukbeauty.com.

We will respond within one month, in accordance with legal requirements.

12. Cookies

We use cookies and similar technologies to enhance user experience, analyse website traffic, and support marketing activities. You may disable cookies in your browser settings, although some features may not function correctly.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.

14. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If we become aware that such data has been collected without parental consent, we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any updates.