Shipping Policy

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Home Shipping Policy

Shipping Policy

Introduction

At Fami UK Beauty, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains the terms relating to the delivery of products purchased from www.famiukbeauty.com. By placing an order, you agree to the terms outlined below.

Shipping Destinations

Fami UK Beauty ships worldwide. While we aim to deliver to as many locations as possible, some restrictions may apply due to local regulations.

Processing Time

Order Processing: All orders are processed within 2–3 business days (excluding weekends and public holidays) after you receive your order confirmation email. You will receive a further notification once your order has been dispatched.

Delays: During busy periods, processing and shipping times may be slightly extended. If significant delays occur, we will notify you via email or telephone.

Shipping Rates and Delivery Estimates

UK (Domestic Shipping): 3–5 business days

International Shipping: Shipping costs are calculated at checkout. Estimated delivery times are as follows:
Europe: 5–10 business days
North America: 7–14 business days
Asia: 10–20 business days
Australia and Oceania: 10–20 business days
Rest of World: 10–30 business days

Please note that delivery times are estimates only and may vary depending on customs or local postal services.

Shipping Carriers

We work with trusted carriers including Royal Mail, DHL, FedEx, and UPS. The carrier selected will depend on the most suitable option for your location and order.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number. You can track your order directly via the carrier’s website.

Customs, Duties, and Taxes

Fami UK Beauty is not responsible for any customs duties, taxes, or import fees applied once the order reaches your destination country. These charges are the responsibility of the customer.

Damaged or Lost Packages

Fami UK Beauty is not liable for any lost or damaged parcels during transit. If your order arrives damaged, please contact the shipping carrier directly to file a claim and retain all packaging materials for reference.

Incorrect Shipping Information

If you provide incorrect shipping details, please contact us immediately at info@famiukbeauty.com. While we will try to make changes before dispatch, we cannot guarantee this. If an order is returned due to incorrect information, additional shipping charges may apply.