Shipping Policy

1. Introduction

At Fami UK Beauty, we are committed to providing our customers with a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website www.famiukbeauty.com. By placing an order with us, you agree to the terms stated below.

2. Shipping Destinations

Fami UK Beauty ships products worldwide. We strive to deliver your order to as many locations as possible, but please note that there may be some restrictions in certain countries due to local regulations.

3. Processing Time

• Order Processing: All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

4. Shipping Rates and Delivery Estimates

• Domestic Shipping (UK): Standard shipping is estimated delivery time is 3-5 business days.
• International Shipping: Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary by destination:
• Europe: 5-10 business days
• North America: 7-14 business days
• Asia: 10-20 business days
• Australia and Oceania: 10-20 business days
• Rest of the World: 10-30 business days

5. Shipping Carriers

We use a variety of shipping carriers to ensure your order is delivered in a timely manner. Our primary carriers include Royal Mail, DHL, FedEx, and UPS. The carrier used for your order will be selected based on the best available option for your shipping destination.

6. Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number. You can track your order through the carrier's website using the tracking number provided.

7. Customs, Duties, and Taxes

Fami UK Beauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

8. Damages and Lost Packages

Fami UK Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

9. Incorrect Shipping Information

If you provide incorrect shipping information, please contact us immediately at famiuk@hotmail.com. We will do our best to make changes before the order is shipped, but we cannot guarantee this. If the order is returned to us due to incorrect shipping information, you will be responsible for any additional shipping charges.

10. Returns Policy

Our returns policy is available on our website. Please refer to it for detailed information on how to return items and request refunds.

11. Contact Us

For more information or if you have any questions regarding shipping, please contact us at:

Fami UK Beauty
Email: info@famiukbeauty.com